Occasionally, we will receive a request to take an action on a submitted Associate or Paralegal Ebill Voucher. Most often, when an Associate bill was allowed to go through at a rate higher than we allow. Due to there being a lag time between the time of the electronic submission and the time the paperwork is sent to us via email or US mail, it could be several days or weeks before we can make the necessary reductions.
To keep track of a bill that needs to be reduced, we can place it on Hold in PICK so that when we do receive the paperwork and go to process it, we alerted that it is on hold and the reason for the Hold. To do this:
- Log into PICK with your user initials and password
- 4E
- E
- 6 (Associate/Paralegal Bill Approval)
- Enter the confirmation number of the voucher
- ‘H’ - Hold
- For the reason you may enter “Per Request of Audit” or whomever asked you to place the bill on Hold
- Enter
The Hold reason will appear at the top left the next time you view the voucher:
To remove a bill from Hold:
- Click the “U” button to Undo the hold
Enter
This will place the voucher back in active status and you will be able to process it as usual.
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